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NEW ABEN courses now available

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The following webcast courses have been added to IIABSC course catalog with Agents & Brokers Education Network (ABEN). They are available both on the calendar or on demand.  Subjects include business auto, personal auto, garage operations risks, homeowners and CGL.



​This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of endorsements that might be needed to cover the situation.


Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Whether your client offers true garage services, simple customer convenience operations or other, Commercial General Liability forms have limitations and outright exclusions that force the insurance professional to identify, analyze, control, finance and administer an effective risk management plan. This presentation will concentrate on using the ISO Commercial General Liability Coverage Form, the Business Auto Coverage Form, and several important endorsements to manage the uncertainty associated with these types of operations.


The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance needs of those clients. Unfortunately, numerous endorsements can be added to the policy that reduce the scope of coverage in this form. This presentation will introduce some of these nasty endorsements and will remind participants that the agent must be on the lookout for these problematic changes to the policy. We will end our time together with a review of a few endorsements that can broaden coverage and should always be considered.


This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers that are more familiar with personal lines issues, the course functions as a reminder of some significant issues to address with insureds and an update on current developments in the field.


The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk management plan for each and every personal lines client because of their liability exposures. Even if a client does not own an auto, a Personal Auto Policy should be considered. The PAP provides broad liability protection, but careful review of its Insuring Agreements, exclusions and conditions must be undertaken by the insurance professional to make certain that it is truly a ‘A Friendly Little Fella’.



Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a large loss. This presentation will address the exposures our personal lines clients have which are not well-handled by their unendorsed ISO Homeowners and Personal Auto Policies. A review of endorsements available in these programs will remind the participant that, as all clients are unique, it is routinely necessary to discuss the need for and availability of these very important coverage enhancements. The presentation will conclude with a review of the Personal Umbrella/Excess Liability coverage needs of the personal lines client and discussion of coverages currently available to meet those needs.



This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased service to clients.  


The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious responsibility can be afforded coverage in a properly-written BAP. This session will remind insurance professionals that coverage in the BAP must be 'constructed'. Much like a puzzle, once properly put together, the BAP is a work of art. If not properly constructed, any missing pieces of the puzzle can be result in anything but a beautiful picture. A thorough review of definitions, Symbols, the liability Insuring Agreement and exclusions will remind the participant how important it is to limit the missing puzzle pieces.