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CISR

 Certified Insurance Service Representative

Magenta CISR logoThe CISR program stresses the understanding and analysis of risks and exposures. Designed for producers, CSRs, account executives and other insurance professionals, the CISR program fills the need for quality insurance education and training.

Each course is one day of instruction.  The successful completion of five of the nine courses and examinations earns the CISR designation. You have three years from the end of the year you pass your first exam to complete your CISR designation.

To maintain the designation, participants must annually attend at least one program sanctioned by The National Alliance for Insurance Education & Research. No testing is required to maintain the designation.


2024 CISR Schedule


View/ register for upcoming courses on our online calendar

Download CISR information sheet, including course descriptions


CISR LIVE WEBINAR SERIES

These live webinars function just like a virtual classroom. Be sure to register through the IIABSC Education Calendar to assure seminar is approved for CE and in your time zone!

You will:

  • See the instructor in real time 
  • See speaker presentations
  • Participate in Q&A sessions
  • Be in class all day with regular breaks and an hour for lunch
  • Participate from the comfort and convenience of your home or office
  • Online exam for designation credit from home/office the following week
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CISR UPDATE REQUIREMENT

Once you attain the CISR designation and experience the career fulfillment that comes along with it, you will want to make sure your knowledge and expertise stay up to date. A commitment to annual continuing education makes that possible.

To maintain the CISR designation, you are required to complete one of the following skills-enriching courses every year by the last day of your birth month:

  • Any CISR course
  • William T Hold seminar
  • Dynamics of Service seminar
  • CIC Institute**(updates CISR for 2 years)
  • Consult your PROfile for your update deadline.

New Exam Procedures

All CISR exams will be administered online after the conclusion of the seminar during an "exam window."  Exams must be proctored by a "disinterested third party."  


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CISR CANCELLATION POLICY

No refund for cancellations within 10 business days of a class. Changes made within 10 business days of the class will incur a $35 processing fee. Substitutions are permitted with prior written notification. If you do not attend, and do not notify IIABSC 24 hours prior to the seminar, you will not be allowed to transfer your registration fee and will not receive a refund.  All cancellations and transfers must be submitted in writing.

IIABSC gladly complies with Title III of ADA.



SOUTH CAROLINA CSR OF THE YEAR

Do you know an outstanding Customer Service Rep? Nominate them for the SC CSR of the Year. They are not required to hold or be pursuing the CISR designation to be eligible. Deadline May 1.

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THE NEXT STEP: CISR ELITE

As a CISR, you already know the value of an ongoing commitment to professionalism. To earn CISR Elite status, you must attend and pass all nine CISR courses. You already keep your education up-to-date by meeting your annual update requirement. Why not earn CISR Elite status in the process? You get an additional three years to complete your CISR Elite status.

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CISR LIVE webinar Series

You can now take CISR seminars as live webinars to continue earning or updating your CISR or CISR Elite designation. Test is required for designation credit but not for CE.

CSR of the Year

Nominations for the SC Outstanding CSR of the Year are normally in the spring. This award is the highest honor for insurance customer service representatives who have distinguished themselves through contributions to their industry and profession.
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